What age are children for the purpose of hotel packages?
Children are designated as between 2 and 12 years of age. Children over 12 will be charged as an adult.
Can I cancel or amend my booking?
Maldron Hotel Glasgow offers free cancellation up to 2.00 pm 48 hours prior to arrival for almost all reservations made on maldronhotels.com or maldronhotelglasgowcity.com. Some special offers and key dates may specify a special cancellation policy, these will be clearly outlined in the terms & conditions.
Reservations booked via on third party websites and online travel agents have their own cancellation policies, please refer to your confirmation email.
What is Make It Maldron and how do I sign up?
Make it Maldron our loyalty programme and you can sign up online via our website
What is the best way to make a reservation?
Book direct through our brand website, the booking process is secure and will include any special offers available
What should I do if I haven’t received a booking confirmation?
Check your spam folder or contact one of our reservations team direct at the hotel
What payment methods does the hotel accept?
Cash, all major credit cards and contactless payments
What is the hotel’s credit/debit card policy?
A credit or debit card is required at the time of booking
How do I make a group or multiple room booking?
Please contact the hotel directly and we can arrange the booking
Are there any age restrictions when booking a hotel room?
18 years and over can book a room at Maldron Hotel Glasgow
Can I show up at the hotel without a booking?
Yes, you can show up at the hotel without a booking
Can I extend my stay?
Yes, subject to availability, please enquire directly with the hotel
What is the cancellation policy?
2 pm the day prior to arrival
What does the “no-show” policy entail?
The first night the guest is fully charge
How can I cancel my reservation if I booked via a third-party website?
Please contact the 3rd party, you booked through