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Common Questions

• Location Information

  Where is the hotel located?

  The hotel entrance is on Renfrew street in the centre of Glasgow, a 10-minute walk from Central and Queen Street stations.

  How do I get to the hotel from the Airport?

  Glasgow International Airport is a 15-minute taxi ride to the hotel or alternatively, you can get the 500 airport express bus from outside the arrivals door at the airport which goes to Buchanan Street Bus Station and then it is a 3-minute walk to the hotel.

• General Hotel Information

  What time is check-in?

  Check-in is 2.00pm. In the case of earlier arrival, we try our best to accommodate our guests where possible.

  What time is check-out?

  Check-out is 12 noon. In the case of late departure, we try our best to accommodate our guests where possible.

  Do the rooms have air conditioning?

  Yes, all bedrooms have air conditioning.

  Does the hotel have a gym?

  The hotel has a fitness suite which can be used free of charge for hotel guests.

  Does the hotel have WiFi?

  Yes, Maldron Hotel Glasgow is pleased to offer complimentary WiFi throughout the hotel.

  Is there somewhere to store my luggage?

  Yes, there is a luggage store at reception.

  Do you allow pets?

  No, pets are not allowed in the hotel besides assistance dogs.

• Dining

  Is there a bar and restaurant on-site?

  Yes, our Grain & Grill bar and restaurant offers delicious dining for lunch and dinner.

• Booking & Cancellation

  What age are children for the purpose of hotel packages?

  Children are designated as between 2 and 12 years of age. Children over 12 will be charged as an adult.

  Can I cancel or amend my booking?

  Maldron Hotel Glasgow offers free cancellation up to 2.00 pm 48 hours prior to arrival for almost all reservations made on maldronhotels.com or maldronhotelglasgowcity.com. Some special offers and key dates may specify a special cancellation policy, these will be clearly outlined in the terms & conditions.

  Reservations booked via on third party websites and online travel agents have their own cancellation policies, please refer to your confirmation email.